Shipping policy

We kindly ask our customers to ensure the details provided at checkout are accurate, as I Love It Here UK Limited cannot be held liable for incorrect deliveries due to input errors.

An email notification will be sent to you providing a tracking number so you can monitor your consignment's journey.

Our couriers are trusted services, and as such I Love It Here UK Limited will not refund or replace orders that have been scanned as delivered.

 Shipping in the UK

A single standard shipping rate is available at checkout. Orders are processed within the timeframe stated below, subject to stock availability and payment verification.

We offer Royal Mail Tracked - Second Class (2-4 working days) at £3.99, or a similar service, whichever we see fit, as standard on all our orders shipping in the UK.

All orders may require up to 3 business days from the time they are placed for processing, pending stock availability and credit card verification.  We aim to dispatch every parcel within 5 business days - during busy periods this may be slightly longer. In the unlikely event your parcel is delayed we will contact you through the email provided at checkout.

If you require any other type of delivery service please don't hesitate to email us at info@iloveithere.co.uk.

International shipping

We offer shipping to international destinations available at checkout. Delivery options, charges and estimated delivery times are shown at checkout. Please check that your delivery address is accurate before placing your order.

Orders shipped outside the UK may be subject to import duties, VAT, customs clearance fees, and other charges imposed by the destination country.  These charges are not included in our product prices or shipping fees and are the responsibility of the customer. 

If customs charges are not paid, or delivery is refused by the customer, the parcel may be returned to us.  In such cased, we reserve the right to deduct any shipping costs, return shipping charges, custom fees, carrier charges, or other costs incurred from any refund due.  A refund cannot be processed until the items are returned to us.